Toshiba BDX2400 KE overview

Number of problems: 7

Number of solved problems: 4

Number of unsolved problems: 3

Problem resolution: 57%

Compared to other blu-ray and dvd players:

Toshiba BDX2400 KE: Likelihood of getting a solution

 Not Very Good
Ranking: 64th out of 81
Most likely to get a solution:
Panasonic DMP-BD77 - problem resolution score of 75%
Least likely to get a solution:
Panasonic DMR-PWT635 1TB - 4 out of 11 problems solved
Common problems with the Toshiba BDX2400 KE


Solutions for the Toshiba BDX2400 KE
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Problem: The picture and sound (video and audio) keeps skipping and jumping.

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Solution 1: There are usually two reasons for skipping or jumping: dirt and scratches.
Dirt: There may be some dirt on the DVD (wipe gently with a lint-free cloth from the centre of the disc outwards). If the jumping and skipping is on all discs, the lens might have some dirt or dust on it. Buy a cleaning disc (google!) and let it run.
Scratches: Scratched discs are difficult to mend. If it is a personal disc (i.e. home-made, photos, home movies etc), you might be able to copy the disc to a computer and then make a fresh copy. If it is a store bought disc, you might still be able to try to do this but the disc might have copy protection. It is illegal to break copy protection, so I can't recommend the many guides on Google for doing this.
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Problem: The drive is stuck and isn't coming out, and when it does come out, it doesn't go back in straight.

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Solution 1: It sounds like your disc tray is out of alignment. Google "fix disc tray alignment" for help.
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Problem: I can't hear anything happening when I put a disc in. Why?

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Solution 1: This may be a spindle motor failure. You can replace these for anywhere between twenty and fifty pounds if you do it yourself, but you will void your warranty. If your machine cost you anywhere under 80 pounds, it's probably not worth you doing this.

Drive spindle motor failure is not the only reason for this, but it is one of the most common. Before you buy a new motor, check other problems first, such as checking if anything is catching on the mechanism and stopping the disc from spinning correctly
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Problem: Discs come out of my player with a scratch on them. WHY????

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Solution 1: There is probably something that has broken off inside the casing and is touching the disc as it spins or you insert or remove a disc. Check thoroughly inside for any sharp plastic or metal sticking up near where the disc sits. Only use cheap or blank discs to check that this problem is solved.
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0 people also had this problem.

Problem: Currently the Netflix button in the portal panel isn't working - it was before. All the others apps are fine. The unit has the most recent software. I tried deinstalling netflix via the Settings menu and then did a 'factory reset' but this didn't work. Any advice?

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Problem: When a disc is inserted setup info appears on a blue background and disk's wont play

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Problem: How can I get more apps? and why is the interface so slow?

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Problem: How do I connect my Blu-ray player BDX2400KE to my laptop? The connection with HDMI-cable between blu-ray player and PC doesn't seem to be enough?

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